FAQ






FAQ

Ensure you are fully informed

For customer service questions, SHE HANDLING EQUIPMENT is available to you 24 hours a day. Please make sure to have your Customer Account Number ready for your call or include it in the Subject Line of any email you send.



  • Origin and quality assured unit selected and imported from Japan.
  • Origin unit is reconditioned by SHE fully reconditioned process with ISO.
  • Quality of truck and service commitment with full warranty period.

  • SHE provide problem solution of warehousing equipment & not create problem to customer.
  • SHE fully build truck is your next option to brand new units.
  • SHE trucks giving you quality assurance compare to general recond.
  • SHE provide to the right truck on the right price to the right place at the right time.
  • SHE provide fast respond after sales service.

  • SHE rebuild process is a process where the basic unit of truck is selected and imported from Japan and inspected & trouble shooted since landed.
  • Mechanical, Electronic & Electric components are removed from chassis item by item.
  • The unit will be dismantle the components like a lego set, item by item. Parts where the life span is less than 30% wear and tear will be replace by new parts to assure the best life span of the truck.
  • The motors will be tuning and corbon brushes are replaced by new sets.
  • The electrical item & the electronics item checked and tested.
  • After parts are inspect and rebuild, it's will be install to the truck by experience and skillful technician.
  • SHE fully reconditioned truck is Q.C inspected before delivery to assure excellent performance to customers.
  • SHE’S commitment in quality & after sales services respond.
  • Our mission to give a new life to used forklift.

  • Vendor background.
  • Quality of truck.
  • Equality quality's price comparison with competitor.
  • After sales service commitment.
  • Spare part availability of truck.
  • Specification of truck.
  • New paint job with recond truck.
  • Single team backups or multiple team backups.
  • Common model or non common model apply to custom.
  • Stock with cost efficient ability in new and recond.

  • Supplier comply to Quality Management System, such as ISO 9001:2008,ISO 19011:2002, etc.
  • Good service record.
  • Specification of truck.
  • Variety of product range.
  • Backup with multiple team varity of spare part.

  • Forklift equipped with standard safety accessories.
  • Understand the manual operation of forklift.
  • Conduct internal or external training if necessary.
  • Free/FOC breafing of safety operation during delivery.

  • Check and maintain the forklift such as oil changes, fill battery water regularly.
  • Ask from a reputed vendor for preventative maintenance consultancy.
  • Conduct schedule maintenance idealy quantry monthly.






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